Privacy Notice | Cornwall Vacuum Services

Privacy Notice

CVS Ltd takes privacy very seriously. This notice explains how we use the personal information you provide to us.

How we use your personal information:

We will only use your personal information for the following purposes:

1. To administer and manage our relationship with you, including to set up and maintain your account

2. To process orders from you for goods and services

3. To deal with any enquiries we receive from you

4. For the purposes of any corrective action which may be required in respect of any of the products we supply to you

5. To comply with applicable laws, regulations and rules

6. To provide you with details of our product ranges, services and promotions

7. To notify you of changes to what we do

8. To make checks of credit reference agencies for the purposes of recovery of a debt in case of non-payment.

We will not sell your personal information but may disclose your personal information to third parties in other circumstances, in particular:

If we are under a duty to disclose or share your personal information to comply with any legal obligation, or to enforce or apply our terms and conditions of trading and other agreements
To protect the rights, property, or safety of CVS Limited, our staff, our customers, or others
In response to a request from a governmental authority

Our legal basis for these uses of your personal information may include that (a) It is necessary for our legitimate interests in operating our business and/or providing you with goods and services; and/or (b) It is necessary for the performance of contracts to which you are a party with us.

Keeping in touch with you:

From time to time we would also like to keep in touch with you, to provide details of our new product ranges and services and exciting promotional offers.

If you do not want to be contacted in this way contact there will be an opt out in the email.

Your rights in relation to your personal information:

You have various rights under data protection law regarding the processing of your personal information, including rights to:

Request access to personal information we hold about you and details of our processing of your personal information;
Request us to correct inaccurate personal information;
Request us to delete personal information in certain circumstances;
Object to and/or restrict the processing of your personal information (including profiling) on certain grounds;
Object to the processing of your personal information for direct marketing;
Object to any decision about you based solely on automated processing (including any profiling) that produces legal effects or otherwise significantly affects you; and
Lodge a complaint with the UK Information Commissioner's Office.

You can make a request to us in relation to these rights at any time by contacting us at kevin@cornwall-vacuums.co.uk.

Any information to which you are entitled will be provided within a reasonable timeframe, subject to the exemptions stipulated in applicable data protection laws.

How long do we retain your personal information?

We will not keep your personal information longer than is necessary, taking into account information needed for product guarantee or recall purposes, applicable legal requirements and limitation periods.

How to contact us:

If you have any queries about how we use your personal information, you can contact us via email at kevin@cornwall-vacuums.co.uk

or by post to CVS Ltd, 10 Rockhill Business Park, Higher Bugle, St Austell. Cornwall, PL26 8RA.

Why Regular Maintenance of Floor Care Equipment is Your Secret Weapon for Saving Time and Money

September 10, 2024

Let’s face it—maintaining your vacuum and floor care machines probably isn’t high on your list of fun business tasks. It’s easy to ignore, especially when everything seems to be working just fine. But here’s the truth: waiting until your equipment breaks down to pay attention to it is like waiting until your car’s engine dies before getting an oil change. The result? Unplanned downtime, costly repairs, and maybe even the headache of replacing your machinery altogether. The good news? A little proactive maintenance can save you from all that trouble—and a lot of cash. By keeping your floor care equipment in great condition, you can avoid expensive breakdowns, extend the lifespan of your machines, and even boost your overall efficiency. Let’s explore why maintaining your equipment is one of the smartest moves you can make for your business.

Repair or Replace? How to Decide What’s Best for Your Commercial Cleaning Equipment

September 10, 2024

If you're in charge of keeping your business clean, you’ve likely faced this dilemma: your vacuum cleaner or scrubber dryer is acting up, and you're left wondering—should you repair it or just replace it? It’s a tricky decision, especially when you factor in the cost of repairs, the age of the equipment, and how well it';s still performing. While repairing might seem like the cheaper option upfront, sometimes replacing the machine is the better long-term investment. So, how do you know when it’s time to say goodbye and upgrade? Let’s break it down.

How to Keep Your Floor Cleaning Equipment Running Like New

September 10, 2024

We’ve all been there—halfway through cleaning, and suddenly the vacuum stops, or the scrubber just isn’t working right. Sound familiar? Regular maintenance of your floor cleaning equipment, whether it’s vacuums, scrubbers, or sweepers, is the key to avoiding these frustrating moments. Plus, it saves you money in the long run by reducing the need for frequent repairs or replacements. Let’s take a look at some practical tips that’ll keep your cleaning machines running smoothly, extend their lifespan, and help you avoid those unexpected breakdowns.

Request a Consultation

Simply fill in the form below and one of our experienced engineers will contact you to discuss your requirement.

Footer Quick Quote

Alternatively give us a call today on

01726 851333 or email us

directly contact@cornwall-vacuums.co.uk

Need some help? No problem.

Our friendly and experienced team can offer advice on any aspect of the cleaning process and equipment. Please do not hesitate to contact us.

Rated Excellent

based on our Google reviews

Imop XL

The amount of time saving is excellent and the amount of dirt coming off the floors was / is eye opening.

Daniel

Mullion Secondary School

Skyvac Industiral 85

Huge cost saving in scaffolding as easy to access. Bonus of using equipment for flooding as well. Training was very good, eash to liste to and follow.

Nicola

Royal Devon University Hopsital

Pacvac

Totally changed intermission times improving time in area making for a smoother transition. Great customer service and not just during the sales process, will continue to use for uears to come

John

Theatre Royal Plymouth

Excentr 40-25

The machine provided a deep clean to the floor areas, removing old polish and ingrained stains from various floor areas. It leaves the floor looking a lot cleaner. Excellent service and support provided from everyone within the team from CVS

Julie

University of Plymouth

Tersano SAO

Reduced COSHH data seets, improved H&S, time saving/no mixing. I will be purchasing another Tersano system and Iclean Pro's in the near future

David

Sanctuary Group

Pacvac

The Pacvac's and extention vac poles have dramatically improved our ability to clean hard to reach areas within our conventional hotel rooms and the Pacvac's have made cleaning our off site Shepherds Huts much easier to clean

Paul

Rick Stein Group

At Cornwall Vacuum Services, we understand that investing in new cleaning equipment can be a significant financial decision. That's why we've partnered with Kennet Leasing to offer flexible monthly payment options, making it easier than ever for you to access the equipment you need without the upfront costs.

Kennet Leasing has a proven track record, having supported thousands of businesses over the years. Their expertise and flexibility ensure that you get the best leasing options tailored to your needs. With quick response times, you can have your new equipment up, running, and generating income in no time.

To help you explore your financing options, we're pleased to offer a free, no-obligation finance quote. Simply fill out the form below to register your interest. Our team, along with Kennet Leasing's experts, will work swiftly to provide you with a tailored quote that suits your business requirements.

Get Started Today: